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" I know of no more encouraging fact than the unquestionable ability

of man to elevate his life by conscious behavior" - Henry David Thoreau

 

CME & Associates, LLC is a total Fixed Operations solutions provider.  We analyze all aspects of your department: the PEOPLE, the PROCESS, and the TECHNOLOGY.  Our experience allows us to understand how the dealership works.  As a result, we have the ability to blend your business practices with the technology you use.  By using this approach, not only do we provide you solutions, but they are solutions that are consistent and measurable; in other words they last. We aid the automotive retailer in getting the Return on Investment they intended.  We assist you in elevating your dealership performance through strategic conscious behavior!

We offer a number of ways to assist you in reaching your goals feel free to visit our pages below to explore the diversity of training we offer

 

Assessment Sales Training Service Manager Classroom Dealer Technology Service Production

Our training strategy is different and more successful because:

  • We begin with an assessment then provide you a customized solution; why pay for a canned solution that may not be what you need.
  • The Assessment includes a complete review of sales and pricing strategies, productivity and efficiency performance, fundamental management procedures, etc.
  • We specialize with integrating your in-dealership computer system with the process changes to make installation seamless and sustained
  • We coach your team to develop solutions; their "buy-in" makes our training successful and sustainable. 
  • Your personnel know your customers and dealership better than we do; our job is to harness your people's knowledge and develop processes that accomplish your goals. 
  • Implement tracking tools and measurement through your computer so management can ensure consistency.  Consistency builds morale and customer satisfaction.  Tracking allows you to hold your people accountable.
  • Implement action plans that outline ownership and timetables.
  • WE PROVIDE A RETURN ON INVESTMENT

 

Our experience can assist you in any or all of the following departments:

  • Parts
  • Service
  • Body
  • Rental
  • Detail
  • Accessories

 

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